2026 Adventure Club Updates

A Message to Our Adventure Club Families,
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​First, thank you for trusting us with your dogs. Your continued support has allowed Adventure Club to grow into the personalized enrichment program it is today.  As with many small businesses, the cost of providing exceptional care continues to increase each year. Rising payroll costs, employee training, insurance, supplies, and everyday operating expenses all play a role in ensuring we can continue providing the level of care your dogs deserve. Rather than reducing services or cutting corners, we have chosen to continue investing in our team, our facility, and the Adventure Club experience. Beginning Monday July 06, 2026, Adventure Club membership pricing will be updated. These changes will allow us to continue offering:

• Individualized enrichment tailored to each dog
• Highly trained staff focused on safety and engagement
• New enrichment activities and rotating monthly themes
• Continued investment in equipment, toys, and facility improvements
• Personalized care for every Adventure Club member

Our commitment has always been simple: to provide a safe, enriching, and enjoyable experience that you can feel confident about every time your dog visits.  We sincerely appreciate your trust and support, and we look forward to continuing many more adventures together.

New Adventure Club Pricing

Effective Monday July 06, 2026 
Adventure Club pricing will be updated as follows:

Daily Rate: $35 per day  (previously $32 per day)
4-Day Membership:         $136 per 30 days   (previously $120)
8-Day Membership:         $264 per 30 days  (previously $232)
12-Day Membership:        $384 per 30 days  (previously $336)
Unlimited Membership:  $644 per 30 days  (previously $621)
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Memberships renew every 30 days from the date of purchase.

Program Updates

Adventure Club will continue to focus on individualized enrichment, structured activities, exercise, mental stimulation, and personalized care based on each dog’s needs.
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New services and add-ons may include:

• Grooming Therapy (for dogs that fear grooming)
• New Scent Work Activity Stations
• Optional Field Trip Add-Ons

Membership Perks

4-Day Membership

• 1 Free Nail Trim per 30 day membership
• 5% off all Overnight Boarding and Grooming Services

8-Day Membership

• 1 Free Nail Trim per 30 day membership
• 10% off all Overnight Boarding and Grooming Services

12-Day Membership

• 1 Free Nail Trim per 30 day membership.
• 15% off all Overnight Boarding and Grooming Services
• Additional Adventure Club days may be reserved, subject to availability, at your discounted member daily rate.

Unlimited Membership

• 1 Free Nail Trim per month
• 20% off all Overnight Boarding and Grooming Services
• 1 Free Saturday Fun Day per 30 day Membership.
• No need to make reservations yourself.
• The Unlimited Membership may be split into two equal monthly payments..

Adv. Club Field Trips  (New!)

We're excited to introduce Adventure Club Field Trips!
On select days (approximately twice per month), qualifying Adventure Club dogs will have the opportunity to join us for exciting off-site adventures. Whether it's exploring a local park, enjoying a nature walk, or visiting other dog-friendly destinations, our field trips are designed to provide additional mental stimulation, enrichment, and new experiences.
Field Trip Details

• $25 per trip (This is an optional add-on and is separate from your regular Adventure Club membership or daily visit.)
• Offered on select dates (approximately 2 per month)
• Advance reservations are required, as space is limited.
• Dogs must qualify behaviorally to participate. For the safety of our staff, the public, and all participating dogs, field trips are reserved for dogs that demonstrate appropriate behavior, reliable leash manners, and the ability to remain calm in public settings.
• Field trip destinations and details will be announced in advance.

Please note that participation is at Port Rover's discretion. Not every Adventure Club dog will be a good fit for every outing, and qualification may change over time based on a dog's behavior and comfort level. Our goal is to ensure every field trip is safe, enjoyable, and enriching for every participant.

Current Memberships

​If you currently have an Adventure Club Membership, your existing package will remain active until it expires or is used.
Once your current Adventure Club Membership expires, your account will automatically transition to the new Adventure Club Membership unless you notify us prior to your renewal date.
Unused membership days do not roll over into the next 30-day billing cycle unless otherwise specified.
Memberships are non-transferable and may only be used by the enrolled dog.

Sibling Discounts

Siblings receive 10% off the second membership when both dogs are enrolled in Adventure Club and/ or Day School.
Discount applies to the lesser membership pricing.

Additional Days (updated)

If you use more than your allotted days within your 30-day membership cycle, you may still request additional reservations when space allows.   For 12-Day and Unlimited members only, additional days will be billed at the discounted daily rate associated with your package.

Client Communication Policy  (new)

Clients are required to submit all reservation requests through the online client portal whenever possible.
​Using the portal allows:

• Faster reservation processing
• Immediate access to availability
• Fewer scheduling errors
• 24/7 convenience

Phone reservations should be considered a secondary option.

All incoming calls are answered by our AI phone assistant.
The AI assistant can:

• Answer frequently asked questions
• Collect reservation requests
• Take detailed messages
• Forward information directly to our Guest Services team

Messages are reviewed and returned during our normal communication hours.

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If there is an urgent matter involving a dog currently staying at Port Rover, management or a Guest Services representative will contact the owner immediately.
Likewise, if a client needs to provide important information regarding a dog that is currently in our care (such as a medical concern, emergency contact change, or change to pickup arrangements), they should leave a detailed message through our AI phone system. These messages are reviewed promptly and directed to the appropriate team member.

ADVENTURE CLUB - FAQ'S

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