PORT ROVER
  • HOME
  • CLIENT HUB
  • ADVENTURE CLUB
  • DAY SCHOOL
  • OVERNIGHT BOARDING
  • GROOMING

Client Hub

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New to Port Rover?

Here is everything you need to become a member:

Step 1: Create Your Gingr Account

Everything starts here.  Create your secure client portal account through Gingr.   The Gingr portal will allow you to add/update contact information, add your dog(s), complete a thorough profile, request reservations, receive report cards, view invoices and more.

Click here to get started:  https://portrover.portal.gingrapp.com/#/secure/home​
Access code: 966849

Step 2: Submit Vaccination Records

Before your first visit, we'll need a copy of your dog's current vaccination records.
Required Vaccinations
  • Rabies
  • DHPP (Distemper/Parvo)
  • Bordetella
(For Grooming, we only require Rabies but we do recommend having all vaccines up to date)
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You can upload records directly into Gingr or email them directly to us at [email protected]

Step 3: Schedule Your Meet and Greet

Once your account and vaccines have been received, it's time to schedule your Meet & Greet.
Meet and Greets are required for all Day School, Adventure Club and Overnight Boarding Services.
Meet and Greets are available any day of the week except Sunday.  Please text us and let us know what day works for you !!
Please make sure to fill out the required Meet and Greet Questionnaire prior to your visit.
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During your Meet & Greet we'll:
  • Get to know your dog
  • Learn about their personality
  • Answer your questions
  • Determine which services are the best fit
  • Ensure a safe and enjoyable experience for everyone

You're Ready!

Once you've completed these three steps, you'll be ready to begin enjoying Port Rover's services.
Whether you're visiting for Boarding, Adventure Club, Grooming, or Training, we can't wait to welcome your pup!

Helpful Resources

 Adventure Club Pricing and Information
Adventure Club FAQ's
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Day School Pricing and Information
Day School FAQ's

Boarding Pricing and Information
Boarding FAQ's
​Boarding What to Bring/ What Not to Bring
Boarding 2026 Holiday Rates

Grooming Pricing and Information
Grooming Liability Waiver/ Release

Port Rover 
3112-3114 Tyre Neck Rd. Portsmouth, VA 23703

Port Rover  (PERMANENTLY CLOSED AS OF 02/2026)
2880B Airline Blvd. Portsmouth, VA 23701

Call / Text:  757-657-8060  
Fax:  757-657-8060
Email: [email protected]

Customer Portal:  https://portrover.portal.gingrapp.com/#/secure/home​
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Access Code: 966849
Hours of Operation (Daycare/Boarding):

Monday              6 AM - 7 PM*
Tuesday              6 AM - 7 PM*
Wednesday         6 AM - 7 PM*
Thursday            6 AM - 7 PM*
Friday                 6 AM - 7 PM*
Saturday             8 AM - 4 PM*
Sunday                5 PM - 7 PM*  Boarding Pick Up Only


*See FAQ Pages for each service to find out special Pick Up and Drop Off Hours for each service.   Hours vary by service.   Also,  check our website and Social Media for Special Holiday Hours
  • HOME
  • CLIENT HUB
  • ADVENTURE CLUB
  • DAY SCHOOL
  • OVERNIGHT BOARDING
  • GROOMING